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Resale Intelligence

Reports and Store Intelligence

A sales channel has shifted

Starter and up

Published Last updated Written and reviewed by the Resale Intelligence team

On this page
  1. When the system warns
  2. What to do
  3. Good to know

A card comparing sales channels with the previous period, warning when a channel's share of sales or margin changed a lot after all costs and fees.

Plans:
Available on Starter and up
Who can do this:
Owner, Store Admin, Manager, Accountant, Auditor (role defaults; the owner can change them)

If the shop records the sales channel on its bills, the system compares the latest period with the period of the same length before it and warns when a channel has moved a lot, both in its share of sales and in its margin after all costs and fees.

When the system warns

  • Share moved a lot: a channel's share of revenue clearly rose or fell, a sign of where to add stock or advertise. The card is an information card.

  • Margin fell: a channel earns clearly less per sale, often because of fees or discounts. The card is Needs attention.

  • Each channel needs enough devices sold in both periods, and the shop needs enough sales overall, otherwise no card appears.

  • Bills with no channel recorded are not counted as a channel.

What to do

  1. Press View sales by channel report to see bills, revenue, fees and profit for each channel.

  2. If margin fell, check the prices you list and the fees of that channel.

  3. If the share grew, check that you have enough stock and that prices on that channel still pay.

Good to know

The card cannot say why a channel changed. It could be the season, a promotion or different goods listed. It is visible only to people with View financial reports and needs a plan with channel reports (Starter and up), like the report it links to.

Frequently asked questions

Why are bills with no channel left out of this card?

Because they do not say which channel they were sold through. Counting them as a channel would make the comparison wrong, so the system does not use them.

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