Published Last updated Written and reviewed by the Resale Intelligence team
Use a transfer between accounts when money only changes place, like a bank deposit from the drawer. The store total stays the same and each balance is right.
- Who can do this:
- Owner, Store Admin, Manager, Accountant (role defaults; the owner can change them)
Use this when money moves from one place to another but the store's total doesn't change, for example taking drawer cash to the bank at closing time, or withdrawing from the bank to fill the drawer for paying sellers.
Before you start
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Both accounts, the one money leaves and the one it goes to, must already exist. See Money accounts: cash drawer, bank and PromptPay.
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You need the Record cash movements permission and access to the branches of both accounts.
Transfer between accounts
Open Cash/accounts and tap Record cash movement.
Set Type to Transfer between accounts (this button opens on that type already).
Choose From account, where the money leaves, and To account, where it arrives.
Enter the Amount actually moved.
Type Details, for example "end-of-day bank deposit", then tap Save.
After saving
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One document records money out of the source account and into the destination, numbered
CSH-…. -
The store's total stays the same; the money just changed place.
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The entry shows in the activity of both accounts.
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The two accounts must be different. If you pick the same account twice, the system won't save.
When to use a transfer
| Situation | From account | To account |
|---|---|---|
| Depositing cash at the bank | Cash drawer | Bank account |
| Withdrawing to fill the drawer | Bank account | Cash drawer |
| Moving cash between branches | One branch's drawer | The other branch's drawer |
| Card takings reaching the bank | Card account | Bank account |