Skip to content
Resale Intelligence

Notifications

Choose the notifications you get

Published Last updated Written and reviewed by the Resale Intelligence team

On this page
  1. Set your notifications
  2. Which topics you can choose
  3. Why some topics are missing from your list
  4. The LINE box

Pick, topic by topic, whether you get it under the bell, by email or not at all. Settings are per person and per store, and list only topics your access allows.

Each person chooses which topics they get under the bell, which they get by email, and which they don't want at all. These choices are yours alone and apply only to the store you are working in.

Set your notifications

  1. Tap the bell in the top bar, then tap Settings. The Notification settings page opens.

  2. Look at the Topic you can receive. Each row has an In app box and an Email box.

  3. Tick the boxes you want, or untick both if you don't want that topic.

  4. Tap Save. The system confirms that your settings are saved.

Which topics you can choose

Topic You hear about it when
Aged stock / slow sellers The morning check finds items older than the store's limits
Market price drops / price below cost A list price is below cost, or the market price has fallen below cost
Overdue repair jobs / stalled transfers A repair job or an item in transit has been stuck longer than the limit
Negative balance A money account has a negative balance
Bought above Safe Buy Someone buys above Safe Buy; sent right away
Incoming branch transfer Items are transferred to your branch; sent right away
Daily summary Every morning
Plan and invoices The trial is ending, an invoice is issued, payment is overdue, or the plan is downgraded
An approval request is waiting for you Someone asks you to approve an action
Decision on your approval request Your request is approved or declined
Team access changed A team member's role or access changes, or an access review is due
Self-approved actions summary A summary of actions that normally need a second person but were self-approved
Team account unused for a long time A team account has not been used for a long time

Why some topics are missing from your list

The page lists only topics your access allows you to receive. For example, Negative balance needs access to cash, and Plan and invoices needs Manage plan and billing. Topics for features that are not open yet, such as pawn or Dealer Exchange, stay hidden until the feature opens for your store.

The LINE box

The LINE box on this page cannot be ticked and says coming soon, because the system does not send notifications by LINE yet. See LINE or SMS notifications: are they available?.

Frequently asked questions

Can the owner switch off notifications for a staff member?

No. Notification settings belong to each person, who changes them on their own settings page. Topics a staff member is not allowed to see never reach them anyway.

Was this article helpful?

Tell us why (optional)

Don't include customer names, phone numbers or ID numbers

Still need an answer? Ask the team

Type your question about using the system. The team replies by the email or phone you give. Common questions become FAQs without naming anyone.

Don't include customer names, phone numbers or ID numbers

See true profit from the first unit you buy

Try every feature free for 14 days, no card needed. Move your stock over from Excel yourself.