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Resale Intelligence

Notifications

LINE or SMS notifications: are they available?

Published Last updated Written and reviewed by the Resale Intelligence team

On this page
  1. What you can use today
  2. What is not open yet
  3. Why it is not open yet
  4. What to do meanwhile

Not yet. Today the system notifies you in two ways: the bell in the app and email. LINE and SMS are not available, and there is no account to connect.

Many shops are used to getting alerts on LINE, so this question comes up often. The straight answer: right now the system cannot send notifications by LINE or SMS.

What you can use today

  • The bell in the system: on every plan; everyone in the store sees the topics they are allowed to receive. See The notification bell and inbox.

  • Email: sent to the address of your user account, available on Pro and up. Plan and invoice notices can be emailed on every plan. See Email notifications.

  • The daily summary: every morning the system sums up what deserves a look today, under the bell and by email. See The morning summary.

What is not open yet

  • LINE: the system has no part that sends messages to LINE yet, so the LINE box on the Notification settings page cannot be ticked and says coming soon. There is no LINE account to connect today and nothing the store needs to set up.

  • SMS: the system does not send SMS.

  • Pop-up notifications on your phone screen: not available. Even after you install the system as an app on your home screen, you open it to see the bell.

Why it is not open yet

Sending LINE messages in a store's name needs a connection to the store's own LINE Official Account, and LINE has its own conditions and message costs. LINE Notify, which many shops used to post messages into a group, has already been shut down. So this part stays closed until it can be done completely and safely for store data.

What to do meanwhile

  • Turn on email for important topics such as Negative balance and Bought above Safe Buy, if your plan includes it.

  • Install the system as an app on your phone's home screen so the bell is one tap away. See Install it as an app on your phone or computer (PWA).

  • Ask the people who look after cash and stock to switch on their own daily summary.

Frequently asked questions

Why is there a LINE box on the notification settings page that I can't tick?

Because LINE notifications are not available yet; the box shows the feature is in development. There is no account to connect today, so use the bell or email instead.

Do notifications pop up on my phone screen?

Not yet. Even when the system is installed as an app on your home screen, notifications appear only under the bell and by email.

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