Published Last updated Written and reviewed by the Resale Intelligence team
There are five grades, from A (excellent) to D (partly faulty, needs repair). The grade adjusts valuations, adds risk for C and D, and is printed on receipts.
Condition grades are one standard for the whole shop, used when buying, taking trade-ins and inspecting. There are five levels, chosen from the device's outward condition and how well it works. The grade is printed on receipts and adjusts the valuation.
The five grades
| Grade | Description on screen |
|---|---|
| A | Excellent condition, very few marks |
| B+ | Minor marks, better than normal use |
| B | Normal signs of use |
| C | Clear cosmetic flaws, but main functions work |
| D | Partly faulty / needs repair |
What the grade affects
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Valuation: grade B is the baseline. Grades A and B+ value slightly higher, grade C clearly lower and grade D much lower. Real sales of other grades still count, because the system adjusts them to the grade of the device being valued.
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Risk: grades C and D raise the risk level in a valuation, because they sell more slowly and may need repair.
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Inspection result: grade D makes the result conditional, or a fail if a critical check failed; it is never a plain pass.
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Documents and stock: the grade shows in the stock list and on the item page, and is printed on the receipt.
Grading consistently
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Look at the outside in good light: screen, back, edges and corners.
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The grade is about appearance and completeness; record faulty functions in the checklist as well.
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If you're torn between two grades, choose the lower one. The valuation will be more cautious.
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Photograph flaws in the inspection so others in the shop understand the grade.
Changing the grade later
Change the grade by inspecting again on the item page, for example after a new screen or back cover. The earlier result stays in the history. See Inspect with the checklist and set a grade.