Published Last updated Written and reviewed by the Resale Intelligence team
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When paid by card, enter the shop's fee in baht. It's split across the bill's devices as cost, by price, and recorded as money out of the receiving account.
- Who can do this:
- Owner, Store Admin, Manager, Cashier (role defaults; the owner can change them)
When a customer pays by card, the shop usually pays a fee. If you don't record it, the device's true profit looks higher than it really is. On the sale screen you can enter the card fee, and the system splits it across the devices on the bill as a cost, in proportion to their prices.
When to enter the fee
The Card fee paid by the store field appears when you choose card as the payment method, or when any split-payment row is a card. Enter it as an amount in baht, not a percentage.
Choose card under Receive payment by or in a split-payment row.
Work out the fee from your card terminal's or bank's rate.
Enter the amount in Card fee paid by the store.
Tap Confirm sale.
How it's recorded
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Per-device cost: the fee is split across every device on the bill by price and recorded as a payment fee in each device's cost ledger, so true profit already has it taken off.
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Balances: the fee is recorded as money leaving the account that received the bill's first payment method, so the account balance is close to what the bank actually pays in.
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Receipt: the fee isn't charged to the customer, but the receipt currently shows it as a deduction line, and the total on the receipt is the amount after the fee. Check the receipt before giving it to the customer.
When splitting between a card and another method, put the card in the first row so the fee is taken from the card account.
Special cases
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Trade-in: a fee can only be entered when the customer is paying the difference, and it can't be more than the amount received.
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Returns: the fee on the original bill stays as the device's cost; it isn't given back when the item is returned. See Take back an item and refund the customer.
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A fee you forgot at the sale: once the device is sold, it can't be added as an item expense, so enter it at the time of sale.