Menus, shortcuts and search

Menus show only what your permissions and plan allow; phones add a More menu. Search finds customers, IMEIs, serials and models, not document numbers.

Menus show only the screens you have permission for and that your store's plan includes, so different staff may see different menus.

On a phone: the bottom bar

The bottom bar holds the screens used most, such as Overview, Receive, Inventory and Transactions, depending on your permissions, plus a More button for every other menu.

Sell item is in the More menu, not on the bottom bar.

On a computer or tablet: the side menu

The side menu has three groups.

On a computer, the collapse button shrinks the menu to icons, and that browser remembers your choice. On a tablet, tap the menu icon to open the full menu.

Why some menus are missing

• You don't have the permission; for example cashiers don't see Reports. See Store roles: what each can and cannot do.

• The store's plan doesn't include the feature, such as valuation, repairs or branch transfers. See This feature is in a higher plan.

• The feature isn't available yet, such as pawn.

Search everything in the store

Tap the search icon at the top (on a computer it is the Search customers, IMEI or models box) and type at least two characters.

• Customers by name or customer code, or by the full phone or ID number.

• Items by full IMEI, serial number, item code or model name.

• Scan or paste an IMEI to see whether the device has been through your store.

ID numbers, phone numbers and IMEIs are encrypted, so type them in full; partial search doesn't work.

This search doesn't look up document numbers. To find a bill or purchase voucher, use the search on Transactions; see Find past bills and documents.

Keyboard shortcuts

There are no shortcuts for opening screens yet. What works:

• Esc closes menus, windows and the camera scanner.

• Enter in the item search on the sell screen adds the item to the bill straight away when exactly one match is found.