Published Last updated Written and reviewed by the Resale Intelligence team
On this page
The card on the overview and the report show the real profit on devices sold today, this week and this month, after every cost and stock written off.
- Who can do this:
- Owner, Store Admin, Manager, Accountant, Auditor (role defaults; the owner can change them)
The Real profit after every cost card on the overview and the Net profit and causes of loss report say how much profit your shop really made today, this week and this month, after every cost, not just sale minus purchase.
Where the numbers come from
The system counts the devices sold in the period and takes the real revenue minus every cost in each device's ledger: the purchase price, repair, battery, parts, shipping, fees, commission and storage. It then subtracts the cost of stock written off in the same period. The numbers always match the devices' ledger.
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Today: From midnight, in your shop's time zone
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This week: From Monday
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This month: From the 1st
A sale that is voided puts the device back in stock and isn't counted. Sales to a dealer (when that opens) are counted too.
Who sees what
You need View financial reports to see the report and View cost and profit to see profit and cost. People without it see sales only. Members limited to some branches see only their own branches.
Open the report
Go to Reports and choose Net profit and causes of loss, or tap Reports on the card
Choose the period
Read the headline figures, then go through the devices sold at a loss, each with its main cause
If most devices sold don't have their costs recorded in full, the profit will look higher than it really is. See Record per-item costs: repair, battery, parts, shipping, and see each device in True profit report per unit.
Why it doesn't match the cash drawer
Profit follows the devices sold, while cash follows what was really received and paid that day. A cost paid earlier, such as buying a device last week, is counted when that device is sold.