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Resale Intelligence

Selling and receipts

Print an A4 or 80 mm receipt, and reprint

Published Last updated Written and reviewed by the Resale Intelligence team

On this page
  1. Print right after a sale or purchase
  2. Reprint later
  3. Each kind of document
  4. What's on the document
  5. Good to know
  6. What the receipt doesn't show

Right after saving, tap Print 80 mm receipt or A4. Reprint any time with Print document on the document page. Every print is recorded in the audit log.

Who can do this:
Owner, Store Admin, Manager, Supervisor-Approver, Cashier, Appraiser, Accountant, Auditor, Viewer (role defaults; the owner can change them)

Every document prints in two sizes, A4 and 80 mm thermal paper. You can print straight after saving, and reprint any time from the document page. The heading is chosen for you from the type of transaction.

Print right after a sale or purchase

After you confirm, the document page shows a Transaction saved box with a Print 80 mm receipt button and an A4 button. Tap the one that matches your printer, then tap Print.

Reprint later

  1. Open Transactions and search for the document number, or choose a period.

  2. Tap the document, then tap Print document.

  3. Choose A4 or 80 mm paper at the top of the page.

  4. Tap Print and choose the printer in the browser's print window.

Each kind of document

Transaction Document heading
Sale and trade-in Receipt
Purchase Purchase voucher, with the seller's ownership declaration and signature lines. See Purchase vouchers and the ownership declaration
Return Return/refund receipt
Item expense Payment voucher

What's on the document

  • The shop name (the registered legal name if you set one), branch name, address, phone and tax ID. See Store details shown on documents and receipts.

  • The document number, date and time

  • The customer or seller, with ID and phone partly hidden

  • The items with stock code, the last four characters of the IMEI or serial, and grade

  • The total, payment methods, cash received and change

  • Sale receipts carry the shop warranty note. See The shop warranty printed on receipts.

Good to know

  • You can reprint as often as you like, but every time the print page opens it's recorded in that document's audit log.

  • Voided documents still print, with a void stamp, the void date and the reason.

  • The document prints in the language you're using the app in. For a Thai receipt, switch to Thai before printing.

  • If 80 mm paper doesn't fit, see 80 mm receipts don't fit the paper.

What the receipt doesn't show

  • VAT isn't shown separately; the amount printed is what was actually received or paid.

  • Costs and profit are never printed.

  • The customer's ID and phone are never printed in full.

Frequently asked questions

Can I print an old receipt again?

Yes. Open the document from the transactions page and tap Print document. You can reprint as often as you need, and each print is recorded.

Can I print a receipt in English?

Yes. Documents print in the language you're using. Switch to English before opening the print page, and switch back afterwards.

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