credit_card Help Center
Plan and billing
Choose a plan, the free trial and free plan, paying invoices, upgrading or downgrading, the monthly quota and VAT.
- Choose the right plan for your store Compare plans by price, users, branches, monthly quota and features such as valuation, repairs and Store Intelligence, then choose one on the billing page.
- Free trial and the free plan New stores try every feature with no card, then move to the free plan with all data kept. The free plan never expires but limits users, branches and quota.
- Pay for the service by bank transfer or PromptPay Transfer to the account on the invoice, then send proof with the invoice number. Once checked, the plan changes and the invoice becomes a receipt.
- Upgrade or downgrade your plan Change plan at any time on the billing page. A new paid plan starts once paid; the free plan starts at once. Downgrade when users and branches fit the new plan.
- Monthly purchase and sale quota reached Plans cap monthly purchases, sales and trade-ins. Once reached, new ones wait for next month or an upgrade. Voids, returns and cash entries never count.
- Can't add staff or branches: plan limit Plans limit users and branches, and pending invitations count as users. If full, cancel unused invitations, suspend unused accounts, close branches or upgrade.
- Overdue payment and the grace period If a renewal invoice is unpaid when the period ends, the store is past due but works during a grace period, then moves to the free plan with all data kept.
- Annual billing, VAT and billing documents Annual billing costs less than monthly. Prices exclude VAT, charged after coupons on its own invoice line. Once paid, the invoice prints as a receipt.
- This feature is in a higher plan If a page says the feature is in a higher plan, your store's plan doesn't include it. The owner can upgrade from that page; staff should tell the owner.
Other categories
- rocket_launch Getting started
- add_box Buying and intake
- query_stats Valuation and Safe Buy
- inventory_2 Stock and item costs
- point_of_sale Selling and receipts
- undo Voids and returns
- account_balance_wallet Cash and money accounts
- group Customers and personal data
- monitoring Reports and Store Intelligence
- notifications Notifications
- badge Team and permissions
- shield_lock Account and security
- settings Store settings
- upload_file Data import and export
- support Troubleshooting
- hourglass_top Not available yet
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